
ECS Enterprise Communications Server
Download
Full ECS Brochure
Networking Integration
Network multiple office locations and remote workers to communicate like
they’re under one roof.
ACD Integration
Provides a wide range of contact center features including automated
call processing, agent/supervisor features
and more.
Omegatrek Wireless Integration
Remain accessible to calls while roaming your facility with access to
system features from digital wireless handsets.
Voice Mail /Automated Attendant Integration
Provides voice mail, automated attendant and one-stop
Unified
Communications.
E-Response Help Call
Automatically notifies a group of extensions when an extension is
off-hook for a certain amount of time or has dialed 911.
Conversation Recording
Record phone conversations to voice mail for future reference.
Voice Mail Monitor
Monitor voice mail messages as they are being recorded and even
interrupt the recording to initiate a conversation.
Whisper Page
Communicate with a busy extension without interrupting the call. Your
voice or the voice of the person you are calling is not audible to the
outside caller.
Text Messaging
Send standard system or personal 16-character text messages to another
extension's station display when they are on a call.
Multiple Mailbox Keys
Multiple mailbox keys can be programmed on a phone that is shared by
multiple users. This provides different users their own voice mailbox
with easy access to messages via their assigned mailbox key.
Remote Programmer
Allows us to configure phones, voicemail and system functions from our
Service Center saving your support dollars.
|